Return Policy

At David Roberts, your satisfaction is important to us. We want you to shop with complete confidence, knowing that if something isn't right, we've got you covered.

14-Day Return Window

We accept returns within 14 days of the date you receive your item. If you are not completely satisfied with your purchase, simply contact us within that window to initiate a return. If an item is proven not to be authentic, our Authenticity Guarantee applies regardless of the standard 14-day return window. Please contact us immediately if you have any concerns regarding authenticity.

Conditions for Return

To be eligible for a return, the following conditions must be met:

• The item must be in the same condition as received — unworn and unaltered.
• All original accessories, packaging, and documentation included with your order must be returned.
• The return must be initiated within 14 days of delivery.

Refunds

Once we receive and inspect the returned item, we will process a full refund to your original payment method. Please allow a few business days for the refund to appear depending on your financial institution.

Return Shipping

Return shipping costs are the responsibility of the buyer unless the item was received damaged, incorrectly described, or is determined to be inauthentic.

How to Initiate a Return

To start a return, please contact us through our Contact page or by email at dave@davidrobertsjewelry.com with your order number and reason for return.

Thank you for shopping with David Roberts. We appreciate your trust and are committed to making every experience a positive one.